Security Services
Freebird Solutions security system experts
Freebird Solutions has provided professional security systems, installation services, and customized support to clients across Canada since 2002. Our team members are experts in security strategy and cost-effective, custom-designed solutions. Our network design and implementation background means we are specialists in providing secure remote access to any security system.
All of our Security services
CCTV Cameras
CCTV Surveillance
Get a bird’s eye view with Freebird Solutions.
Choosing the right surveillance system to meet your needs and budget can seem challenging, but Freebird Solutions keeps it simple by providing top-quality hardware and reliable installations. The proper CCTV system will keep your most valuable resources safe and assist in investigations so you can maximize safety and security while expediting the recovery of your assets.
We begin by visiting your facility to get to know you and your business, after which we will have a solid understanding of what a CCTV surveillance system can do to improve your business’s security and workflow.
Freebird Solutions’ CCTV Systems uses top-quality equipment backed by our exclusive warranty extensions with select manufacturers. Our technicians are highly trained, and we offer flexible installation schedules to minimize the impact on your business.
As a CCTV client, you will enjoy the following:
- Options and technologies that can fit any budget or application.
- Remote access from smartphones, tablets and computers for all installed systems is possible.
- Exceptional value, support, and service due to our excellent relationships with several key technology brands.
With a high-quality CCTV system installed and backed by Freebird Solutions’ support and service, you can maximize the security of your business.
A CCTV system allows you to:
Ensure the safety and security of facilities and staff:
- Secure entrances, exits, courtyards, laneways, and fire routes
- Survey restricted areas, parking lots, licence plates, etc.
- Survey work areas such as warehouse spaces, assembly lines, storage facilities, garages, etc.
Prevent customer theft:
- Deter would-be thieves with strategically placed video surveillance
- Survey high-value or high-theft items as well as high-traffic areas
- Survey low-traffic or obscured areas where theft is most likely to happen and non-retail areas, including washroom entrances and fire exits
- Prevent tampering with display items or dispensing equipment
Prevent staff theft:
- Ensure items being processed match products being removed from the store
- Survey stock rooms, loading docks, and fire exits to prevent theft
- Watch every bill entering and exiting the cash drawer with a clear bird’s-eye view of the register
- Protect safes or other secured storage solutions
Ensure quality control:
- Combine your CCTV surveillance system with embedded audio surveillance to monitor staff and customer interactions, which provides valuable feedback on staff performance
- Protect your staff and merchandise in the event of a dispute concerning the receipt of goods
- Survey work areas and loading areas to ensure work is performed safely and efficiently
Freebird Solutions installers always perform top-quality professional installations. We minimize the impact on your business with flexible scheduling and provide training to ensure your CCTV investment pays off.
Freebird Solutions installers always:
- Provide professional installation configuration, programming, testing, and training
- Conceal all wires in the walls or use surface mount solutions where required
- Place cameras in the best possible locations to optimize each view
- Aim, focus and secure cameras appropriately
- Ensure all equipment and wires used are appropriate to their environment
- Provide the right lenses, IR lighting, and housings for each application
- Use professional-quality connectors
- Use appropriate cabling as per Ontario Building Code standards (FT4 or FT6 fire retardant as required)
- Customize software and provide detailed training for ease of use
- Provide a 90-day warranty on installation
- Honour the full manufacturer’s warranty on all parts with the direct exchange where required
- Provide our exclusive warranty extensions on select products and brands
- Respond quickly to service requests
- Provide free lifetime email ticket-based support
Intercoms
Intercoms
Strategic Intercom Solutions.
A well-designed intercom system can do much more than provide voice screening of visitors requesting entry to your facility – it can facilitate vital announcements, help in coordinating emergency response, assist in quick communication between floors and departments, video-screen visitors, speed up communication between remote locations, and secure your office space without constant monitoring of entry points. Adding an intercom system to safeguard your home or business can lower insurance costs and raise property value.
Freebird Solutions uses top-quality equipment and cabling to ensure maximum reliability and performance. Our intercom systems are designed to be flexible, affordable and customizable to any implementation size. We offer full HD options for new and retrofit installations to maximize your investment's benefit.
An intercom system can have many uses that depend on your business’s internal structure, needs, and facilities.
You can use an intercom system for:
- Two-way voice communication locally in the same facility
- Screen visitors before unlocking doors
- Easily communicate between floors or departments
- Increase the safety of facilities by blocking access to trespassers
- Two-way voice communication between facilities or office locations across any distance or network
- Two-way voice and one- or two-way video
- Pan, Tilt & Zoom video available
- See who is at your door before you let them in
- Facility-wide communication
- Coordinate emergency response to keep staff and other assets safe
- Share vital announcements
Freebird Solutions also offers the following:
- Access control integration (door buzzers, electric strikes, maglocks, key switch entry and other door control solutions)
- Surface-, wall- or desk-mount intercom options
- Integrated desk phone solutions for VoIP, intercom, and access control
- ManTrap/Interlocking Door Control design and implementation
- IP Video integration between your video intercom system and CCTV surveillance solution
Freebird Solutions’ installers always perform top-quality professional installations. We minimize the impact on your business with flexible scheduling and provide training to ensure your intercom investment pays off.
Freebird Solutions’ intercom installations include:
- Flexible scheduling to minimize the impact on your business;
- Intercom training to ensure you and your team get the best use of your system;
- A 90-day installation warranty;
- The manufacturer-provided warranty;
- No-cost warranty extensions on select products and brands;
- Free lifetime email ticket-based product support;
- Integration with access control and video systems;
- Full HD options for new and retrofit installations; and
- Professional installation configuration, programming, testing, and training.
Alarms & Monitoring
Alarms & Monitoring
Best Alarm and Monitoring Solutions.
Freebird Solutions has provided security solutions to homes and businesses of all sizes in the GTA and across Canada for over 15 years. Our team of specialists is trained to work with many different alarm systems, although we primarily work with DSC’s line-up of alarms and monitoring products. We have partnered with a leading ULC-listed monitoring facility with six stations across Canada equipped with systemic redundancy for enhanced security and rock-solid 24/7 reliability to keep your home or business safe. As a Canadian Security Association (CANASA) member, we take your security and privacy seriously.
Freebird Solutions stands behind our products and services. As such, we believe your relationship with your security provider should be built on the merit of performance and not long-term, expensive contracts, which we will never ask you to sign. We provide excellent service and fair pricing to all our clients. At any time, for any reason, if you’re not happy with our service, we will factory-default your panel to allow you to work with any service provider you choose.
Our Alarm & Monitoring services include:
- Sales, professional service & installation of standalone and fully monitored alarm systems
- Integration of alarm systems with other security technologies, such as access control and CCTV, to create a unified custom security solution
- Smartphone control of your building security, including arming, disarming, monitoring of zones, and much more
- Video verification of alarm events to reduce false alarms and prioritize police response
- A range of applications, from simple to complex, high-security situations
- Custom franchise-wide packages to equip multiple locations with one unified security system
- Custom franchise-wide national support program tailored to your organization’s needs and structure
- Access to ULC-listed monitoring stations equipped with systemic redundancy with 24/7 monitoring service available
- FREE weekly or monthly automated email reports on arming and disarming events, alarms and trouble signals, test codes, and voice communications between alarm users and our monitoring centre.
An alarm system and monitoring services can save you from so much more than intrusions to your premises.
Freebird Solutions offers alarm systems that can alert you to the following:
- Smoke, fire, or carbon monoxide
- Forced entry through windows or doors
- Glass-breaks
- Unauthorized access during on- or off-hours
- Movement on-site during off-hours
- Motion in unauthorized areas
- Tampering with the alarm system
- Tampering with secured devices
- Emergencies and calls for help
- Extreme temperature fluctuations
- Moisture and humidity
- Malfunctioning or low-flowing sprinkler system
- Flooding
Freebird Solutions’ installers always perform top-quality professional installations. We minimize the impact on your business with flexible scheduling and provide training to ensure your alarm system investment pays off.
Freebird Solutions’ alarm installers always provide the following:
- Professional installation configuration, programming, testing, and training;
- Concealment of all wires in the walls or with surface mount solutions where required;
- Training on your alarm system to ensure you receive the maximum benefit;
- The manufacturer warranty on parts;
- A 90-day warranty on installation;
- Free lifetime email ticket-based support; and
- Access to 24/7 monitoring to prevent false alarms and false alarm charges from police attendance.
Police Dispatch and Response
Emergency response and dispatch protocol are defined by each client’s custom instructions. Our operators are trained to follow the procedures set out in each customer’s file. In the event no responsible person from an emergency contact list is available, the operator will proceed to dispatch emergency services based on the type of signal received. Every effort is made to minimize costly false dispatches.
One way to eliminate false alarm dispatch fees is to list local security as a primary contact. We also recommend using an armed guard response service where possible to ensure the safety and security of staff who might be tempted to proceed to the site to investigate a call on their own.
Each Police department charges different fees for valid and invalid dispatch services. Police officers will be dispatched in each municipality based on the rules and bylaws of each area.
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Each client’s custom instructions define emergency response and dispatch protocol. Our operators are trained to follow the procedures in each customer’s file. If no responsible person from an emergency contact list is available, the operator will dispatch emergency services based on the type of signal received. Every effort is made to minimize costly false dispatches.
Fees vary by municipality, so please check with your local municipality for more information.
Video verification reduces false alarms and prioritizes alarm responses from EMS services.
Typically, when police respond to an alarm call, they treat the alarm as a low-priority item, expecting that it will be a false alarm and usually taking a long time to appear on the scene. With video verification, our monitoring station logs into your video surveillance system by remote access to view and verify an alarm signal. If the operator deems the alarm valid by video verification, the alarm is treated as a crime in progress. This rapidly escalates police response and eliminates the false alarm designation and associated fees.
Access Control
Access Control
Smart Access Control Solutions.
Access control allows you to manage who has access to your facilities at all times of the day and night. Traditional keys can be copied and passed on; an electronic system is much more secure because you can employ multi-factor authentication to access your property and easily remove access when necessary with little maintenance. An additional benefit of electronic access is the ability to remotely monitor and control access to your facility from the palm of your hand.
The design and management of access control can be complex, expensive and difficult to understand, but Freebird Solutions makes it simple by working with various platforms and manufacturers to deliver the right solution for any application. We help with the design, installation, service and programming of facility access control using a variety of intelligent and flexible authentication factors, and we can integrate your access control system with your CCTV and alarm systems for a complete security strategy. We can design the right solution, whether it’s one door or hundreds of entries across many buildings.
Freebird Solutions’ Access Control systems offer:
- Proximity cards, smart cards, or NFC tags on mobile devices
- Biometric screening, such as fingerprint, voice and retinal scans
- Keypad code-based entry
- Web-based integrated controls with simple apps and interfaces
- Local and remote programming and review of all events
- Option to integrate alarm systems and CCTV video to view access events for a complete security picture
Access control is essential for keeping your staff and facilities safe from unwanted visitors.
An Access Control system has the following benefits:
- Alarms when doors are held or forced open
- Audit trail of access or attempted access to all areas
- Assigned time and area privileges for different staff members
- Remote viewing and control of the entire system
- Full integration with alarm, monitoring, and CCTV system
- Ability to verify employee attendance for payroll
- No more replacing locks after employees leave your organization or when a key is lost
- Works as an investigation tool for theft, tampering, or restricted access
- Allows you to meet security protocol compliance requirements
- Simple scalability
Freebird Solutions’ installers always perform top-quality professional installations. We minimize the impact on your business with flexible scheduling and provide training to ensure your access control system investment pays off.
Access control options include:
- Biometrics readers (fingerprint, hand geometry, retinal scan, voice signature)
- Smart cards, key fobs, or NFC tags on mobile devices
- Keypad code-based entry
- Scheduled access protocols
- Manufacturer warranty on parts
- 90-day warranty on installation
- Free lifetime email ticket-based product support
- Professional installation configuration, programming, testing, and training
Installation Services
Installation Services
Professional Cabling and Installation Services
Freebird Solutions’ installers always perform top-quality professional installations. We minimize the impact on your business with flexible scheduling and provide training to ensure your intercom investment pays off.
Freebird Solutions installations include:
- Flexible scheduling to minimize the impact on your business;
- Intercom training to ensure you and your team get the best use of your system;
- A 90-day installation warranty;
- The manufacturer-provided warranty;
- No-cost warranty extensions on select products and brands;
- Free lifetime email ticket-based product support;
- Integration with access control and video systems;
- Full HD options for new and retrofit installations; and
- Professional installation configuration, programming, testing, and training.
Benefits of choosing Freebird solutions
Flexible Budgets & Applications
We offer options and technologies that fit any budget or application.
Lifetime Support
Free lifetime ticket-based support.
Professional Installations
Professional installations with flexible scheduling to minimize impact on your business.
Reliability & Performance
Top-quality equipment and cabling for maximum reliability and performance.
Remote Access
Remote access from smartphones, tablets and computers for all installed systems.
Efficient Design & Management
We work with various platforms and manufacturers that makes design and management easy and efficient.
Exceptional Service
Exceptional value, support, and service due to our excellent relationships with key technology brands.
Warranties & Exclusive Extensions
Our service includes 90-day warranty on installations, manufacturer’s warranty and exclusive warranty extensions on select products and brands.
Need help? An expert will be glad to assist !
At Freebird Solutions, we value our clients. Our experts provide support with a complete range of technical solutions and services.